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Selling and sales management / David Jobber, Geoffrey Lancaster.

By: Jobber, David.
Contributor(s): Lancaster, Geoffrey.
Material type: materialTypeLabelBookPublisher: New Delhi : Dorling Kindersley, 2009Edition: 7th ed.Description: xxi, 526 p. : ill. ; 24 cm.ISBN: 9788131725863.Subject(s): Selling | Sales managementDDC classification: 658.8/1
Contents:
Development and role of selling in marketing -- Sales strategies -- Consumer and organisational buyer behaviour -- Sales settings -- International selling -- Law and ethical issues -- Sales responsibilities and preparation -- Personal selling skills -- Key account management -- Relationship selling -- Direct marketing -- Internet and IT applications in selling and sales management -- Recruitment and selection -- Motivation and training -- Organisation and control -- Sales forecasting and budgeting -- Salesforce evaluation.
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Item type Current location Call number Status Notes Date due Barcode
Books Books Eastern University Library
General Stacks
658.8/1 JOS 2009 (Browse shelf) Not For Loan Dhanmondi Library 14085
Books Books Eastern University Library
General Stacks
658.8/1 JOS 2009 (Browse shelf) Available 14086

Includes bibliographical references and index.

Development and role of selling in marketing -- Sales strategies -- Consumer and organisational buyer behaviour -- Sales settings -- International selling -- Law and ethical issues -- Sales responsibilities and preparation -- Personal selling skills -- Key account management -- Relationship selling -- Direct marketing -- Internet and IT applications in selling and sales management -- Recruitment and selection -- Motivation and training -- Organisation and control -- Sales forecasting and budgeting -- Salesforce evaluation.

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