Design for six sigma for service / Kai Yang.
By: Yang, Kai
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Material type: 
BookSeries: Six sigma operational methods series. Publisher: New York : McGraw-Hill, c2005Description: xi, 452 p. : ill. ; 24 cm.ISBN: 0071445552.Subject(s): Service industries -- Management | Six sigma (Quality control standard) | Service industries -- Quality control -- Statistical methods | Quality control -- Statistical methodsDDC classification: 658.4 Online resources: Contributor biographical information | Publisher description | Table of contents only
| Item type | Current location | Call number | Status | Date due | Barcode |
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Eastern University Library General Stacks | 658.4 YAD 2005 (Browse shelf) | Available | 07806 | |
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Books
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Eastern University Library General Stacks | 658.4 YAD 2005 (Browse shelf) | Available | 07807 |
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| 658.4 WAS 2007 Strategic benchmarking reloaded with six sigma : | 658.4 WEG 2006 Get it done! : | 658.4 WEG 2006 Get it done! : | 658.4 YAD 2005 Design for six sigma for service / | 658.4 YAD 2005 Design for six sigma for service / | 658.401 CAS 2009 Seven steps to mastering business analysis / | 658.401 CEC 1991 Cases in strategic management / |
Includes bibliographical references (p. 431-435) and index.
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